FAQ-Best Leader International

FQA

  • Account issues

  • Platform issues

  • Trading issues

  • Other issues

  1. 1Are the funds safe?
    The Financial Services Authority (FSA) of Saint Vincent and the Grenadines regulates the security of funds of the BLI. The BLI strictly abides by the FSA's requirements regarding the deposit of investors' funds and separates the client's assets from the company's assets. BLI regularly arranges professional auditors to check the funds status of BLI, and then submits audit reports to relevant institutions, and treats all client funds rigorously.
  2. 2How can I trade?
    Best Leader International Ltd specializes in spot gold, spot silver, Foreign Exchange, US oil, Index investment using the MT4 online trading platform. You will receive your trading account number and password after you successfully open a trading account. Then you only need to download the MT4 trading software and successfully install it. You can use your trading account to log in to the platform. Investment is easy to operate and can trade in both directions in BLI. As long as the direction is accurate, you can make a profit by buying or selling. The transaction order completes when the customers make a profit after closing the position.
  1. 1When is the transaction settled every day?
    Beijing time every day at 5:00 am (Daylight Time)
    Beijing time every day at 6:00 am (Winter Time)
  2. 2How to judge whether to make a profit after the transaction?
    When the price trend is consistent with the direction of the opening position, it will start to make a profit.
    If you buy a position, the price will rise, then you will make a profit.
    If you sell a position, the price will fall, then you will make a profit.
    Investors can close the position to make a profit at any time.
    Assuming the current purchase price of London gold: 1800 US dollars/ounce,investors judge that the price of London gold will rise, choose to trade 1 lot in the trading platform, when the London gold price is higher than 1800, it will start to make a profit.
    For example, the price is $1,802 per ounce, and the profit is $200 (100 ounces per London gold).
  3. 3How does the pending order operation work?
    Customers can preset an ideal price; the system will automatically perform the order once the last market price touches the preset price level. Besides, pending orders are valid only for the week. Before the transaction, the customer can also voluntarily cancel the unexecuted order.
    The Four types of entry orders on our platform:
    Buy limit: buy below the current price (usually execute when it is close to the next support level);
    Sell Limit: sell above the current price (usually execute when it is close to the next resistance level);
    Buy Stop: buy above the current price (usually execute when breaking the next resistance level);
    Sell Stop: sell below the current price (usually execute when breaking the next support level)
  4. 4What is meaning of abnormal transactions?
    The quotations on the trading platform may not accurately reflect or closely follow the actual real-time market price owing to network latency, network failure, computer malfunction, quotation error or system flaw. In order to ensure the fairness of online trading and protect the interests of our customers, Best Leader does not accept, admit or allow any trading behavior exploiting or taking advantage on such vulnerabilities or failure of our trading platform.
    Basing on the summarization of the abnormal transactions in the past, whilst to meet the actual necessity of the normal transactions, Best Leader has drawn the definitions of abnormal transactions as below:
    Whenever the customer submits withdrawal request, we will review all the transactions dealt within the period since the last withdrawal (the first time withdrawal will be counted from the account opening period). By computing on the trading volume, if there are or more than 50% open positions of the total volume was held less than 5 minutes time, we will take further detail investigation into this trading account, which will require at minimum3 hours time and hence will extend the verification time for the withdrawal request.
    When there are or more than 30% open positions of the total volume of such suspected abnormal transactions was held less than 3 minutes time.
    When there are or more than 30% positions of the total volume of suspected abnormal transactions was established as hedging or locking positions within 3 minutes time.
    Customer uses several different computers or terminals at the same time to conduct transaction with his same single trading account, with an intention to create misleading market information of enormous turnover by means of "intensive transaction" technical expedient.
    Customer utilizes the third-party software (or "plug-in software") and takes advantage on the software vulnerabilities to conduct his trading behavior. (Customers who require EA trading please contact Best Leader online customer service)
    Taking advantage on the “delayed quotations” caused by network latency or computer failure or malfunction, purposely or hostilely enter and exit market with frequent and heavy volume within very short time period say 3 minutes, to make ill-gotten gains from those non-tradable market rates on such affected and interrupted trading platform within short moment.
  5. 5What is the approaches of abnormal transactions?
    If all the transactions within the examined period as stated above result in a loss at or above 10% of the principal capital (previous balance after the last withdrawal, or the initial deposit at the account opening), no approach will be applied and the requested withdrawal amount will be released to the customer immediately.
    If all the transactions within the examined period as stated above result in a loss less than 10% of the principal capital (previous balance after the last withdrawal, or the initial deposit at the account opening), a handling charge at 10% of the principal capital will be deducted as the cost generated by all the abnormal transactions, then the balance will be released to the customer.
    If all the transactions within the examined period as stated above result in a profit, all profited amount will be deducted plus a handling charge at 10% of the principal capital as the cost generated by all the abnormal transactions, then the balance will be released to the customer.
    Note: The above descriptions, definitions or statements may not cover all possibility or existence of all abnormal transactions. In case any such similar suspected trading account is found after the preliminary investigation mentioned above, the company may freeze such account and extend the investigation for another 90 days. The company reserves the right for the interpretation of such definitions, approaches or any other descriptions with respect to such abnormal transactions mentioned above.